Privacy Policy

Privacy Policy for NitroSpark.ai

Last updated: 05/08/2025

NitroSpark.ai (“NitroSpark”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our services, websites, and applications (collectively, the “Services”). By using NitroSpark, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

  • Account Information: Name, email address, billing details, password, and company information.
  • Payment Information: Collected and processed securely through third-party payment providers. We do not store card details.
  • Customer Communications: Emails, chat messages, support tickets, or other direct communications with NitroSpark.

1.2 Information Collected Automatically

  • Usage Data: Log files, IP address, browser type, operating system, referral URLs, time stamps, and pages visited.
  • Platform Activity: Content generated, published, or scheduled using NitroSpark, including AI-assisted blog posts, images, backlinks, and email campaigns.
  • Device Data: Information about the device used to access the Services, such as type, model, and operating system.

1.3 Information from Third Parties

  • Integrations: When you connect third-party services (such as WordPress, WooCommerce, or email platforms) NitroSpark may collect data necessary to provide integration.
  • Service Providers: We may receive information from partners and vendors that help deliver our Services.

2. How We Use Your Information

We use personal and usage data for the following purposes:

  • To provide, maintain, and improve the NitroSpark platform.
  • To automate the creation, publishing, and distribution of content, including use of AI features.
  • To manage user accounts, process payments, and provide customer support.
  • To monitor platform performance and ensure security.
  • To analyze aggregated usage trends for product development.
  • To send important updates, including service announcements, billing information, and marketing communications (you may opt out of marketing at any time).
  • To comply with legal obligations and enforce our terms of service.

3. Sharing of Information

NitroSpark does not sell personal data. We share information only in the following cases:

  • Service Providers: With trusted third parties who provide hosting, payment processing, analytics, email delivery, and customer support.
  • Integrations: With platforms you connect to NitroSpark, such as WordPress, WooCommerce, or email marketing tools, strictly to provide functionality.
  • Legal Compliance: When required by law, regulation, or valid legal request.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business.

4. Data Retention

We retain personal data for as long as necessary to deliver the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and data at any time, subject to applicable law.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request erasure of your personal information, subject to legal obligations.
  • Restriction: Request limits on how we process your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Opt out of certain processing activities, including marketing communications.

To exercise your rights, contact us at info@nitrospark.ai

6. Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure hosting, and regular security audits. While we strive to protect all information, no online system can be guaranteed as completely secure.

7. Cookies and Tracking Technologies

NitroSpark uses cookies and similar technologies to enhance user experience, analyze site usage, and improve the Services. You may control cookies through your browser settings, but disabling them may limit functionality.

8. International Data Transfers

As NitroSpark is available globally, your data may be transferred and processed outside of your country. We ensure appropriate safeguards are in place when transferring data internationally, consistent with applicable data protection laws such as GDPR.

9. Children’s Privacy

NitroSpark is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or other factors. Updates will be posted on this page with a revised date. We encourage users to review the policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

NitroSpark.ai
Email: info@nitrospark.ai
Website: https://www.nitrospark.ai